We signed up for average billing, and we have never, at any of our homes of the same square footage, been charged such high electrical costs! Even when the AC was off all day, or if we went out of town and turned it off. So when I decided to cancel service, and got my...Read more
We were perfectly content with our electrical provider, (Center Point through Our Energy). Then came the knock on the door. The man said that we were part of a study on energy usage and that HE would Guarantee us up to 30% savings. He said that we would no longer pay...Read more
I didn't like
- Being lied to and locked into an absurd contract
These people simple lie to you and will tell you what ever they need to in order to increase the fees and rates. Then after they have coerced you into changed your rate program they will say that you agreed to something that they never told you on the front end. They...Read more
Reliant Energy Residential Electricity Supply Review
On Friday August 5th, with the temperature at 105° these dumb *** with no regard to human or animal life turned off our electricity, over a $54.00 past due that was an error on their part. Who in the *** turns off the power on a Friday in that extreme and deadly temperature!
Reliant Energy Customer Care Review
Odio Ests compania de luz sus trabajadores no sirven para nada siempre dicen una cosa que no es y una simpre se comfia de ellos para hacer las cosas bien y nunca lo hacen nunca crean en esta gente que no sirve para nada ni para su pinche trabajo.
I had been a member of Reliant for more that 5 years and I recently switched providers because it was beginning to be too much every month,I had signed up for average billing about a year ago and I was aware that if I cancelled I would have to pay whatever amount was...Read more
Due to increase in costs, mortgage, insurance, taxes, etc. I had decided to go w/ another energy carrier. After speaking w/ Reliant, a better energy package option was not available and after 2 years of service w/them, I decided to find a more economical option for me...Read more
I didn't like
- Bad business
I contracted with Reliant Energy Inc. to provide residential power at 10 cents per kilowatt hour. They began billing my credit card over 17 cents per hour without my approval. They deliberately conceal their billing practices and show you pretty graphs and charts of...Read more
July 2013 we called to have our service with Reliant cancelled as we were transferring from another house with Stream. August and September we received bills from Stream and not from Reliant, so the transfer of services appeared to be complete. Then in October, we...Read more
I signed up for free nights and weekends after 8pm. Well Not according to them. It was only a discount program. Why in the world would I sign up for a higher rate to get a discount that would still cost me more $$$ than to stay with the plan I was already on? Then they...Read more
A young man walking the neighborhood knocked on my door offering me services through Reliant. Told him under contract with another company. He told me that would be taken care of by Reliant. Got billed just under $500 for that lie from other company. Was told my...Read more
After extremely high electric bills 3months switched to a conservation plan.upon receipt of first bill there was a $63 mystery charge. I called them spending over 4 hours on phone with them dealing with rude snide condescending individuals who refuse to end the...Read more
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