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Representatives from RELIANT Lie and do not inform you of charges, I had to pay $400.00 in order to keep them as a company when I install services, I was not told this charges will occur in my first payment. How ridiculous are you RELIANT to over charge someone $400.00...
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#473171
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I was using Reliant energy when I lived in Corpus Christi. I have to say.....I would never use this company again, EVER. I have never dealt with a company that was so inconsistent with their policies. I would call and speak with a rep to make a payment only to be told...
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#422229
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I called reliant energy on may 13 because my husband had surgery and was out of work for 3 weeks so we were penny pinching to get by. I was informing them that I could pay $100 and pay the rest that Friday the rep first said no then I told her well what if I sign a new...
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#409278
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A service representative convinced me into signing up for this by lying about all the plan's different details and terms. She was obviously working on commission in hindsight because I got gouged repeatedly for kw/h rates that were absolutely unbelievable. The...
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#396532
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I agreed to one rate via telephone enrollment, however my info packet showed another rate which was higher. Second, my first bill shows a $25 fee which was not disclosed. The three reps I spoke to were rude when I questioned the fee. Finally, the third rep (before...
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Anonymous
Business cl***

Don't ever use this company. They ll mislead you saying you need a surety bond of $100.

#279434
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i had average billing and when i transfered my reliant electric service to my new location i received a bill for $972, this was due to average billing and because i owed a 'balance' which was explained to me when i arrainged for the transfer, however it was...
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#266398
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Reliant Energy said in their contract that you have a fixed price for 12 months for electricity. What they do not tell you that it is actually a variable price and it will go up in 3 months. You are not locked it at one price per kWh. I filed a complaint with the Texas...
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Anonymous
te***o

I\'ve always stuck with the utility monopoly as my energy supplier. Have checked out a few third party suppliers, they are all more expensive and lock you in with a long term ...

#240783
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I recieved a bill with a credited balance of $102. I recieved a bill for $117 the next month. After asking about the credited balance, the representative stated that the credit was the result of incorrect meter reads, and I therefore actually had a balance instead of...
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Anonymous
Julia

I bought a new place and scheduled people to renovate. I paid Reliant an expedited fee to have service turned on same day after another company's guy did not show up or retur...

Anonymous
Gloria

Tell me about it. Recently on january they \"misread\" the meter and pushed the balance to february. Since they did not know the actual reading, they took an \"average\" for t...

#151064
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