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Reliant Energy Inc.
I contracted with Reliant Energy Inc. to provide residential power at 10 cents per kilowatt hour. They began billing my credit card over 17 cents per hour without my approval. They deliberately conceal their billing practices and show you pretty graphs and charts of...
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Anonymous
Anonymous

This is what I'm going through now. How did u get help

reggie19061946
reggie19061946

I have had the same problem with Reliant and I am in the process of switching to another provider. What is the best way to cancel with them?

1.3
#590645
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July 2013 we called to have our service with Reliant cancelled as we were transferring from another house with Stream. August and September we received bills from Stream and not from Reliant, so the transfer of services appeared to be complete. Then in October, we...
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#497804
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I signed up for free nights and weekends after 8pm. Well Not according to them. It was only a discount program. Why in the world would I sign up for a higher rate to get a discount that would still cost me more $$$ than to stay with the plan I was already on? Then they...
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Anonymous
Bo

The same thing happened to me. I could have sworn I signed up for the free nights and weekends plan after 8 pm. Reliant must have switched the contract term to "discount" nigh...

#493721
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A young man walking the neighborhood knocked on my door offering me services through Reliant. Told him under contract with another company. He told me that would be taken care of by Reliant. Got billed just under $500 for that lie from other company. Was told my...
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#486098
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After extremely high electric bills 3months switched to a conservation plan.upon receipt of first bill there was a $63 mystery charge. I called them spending over 4 hours on phone with them dealing with rude snide condescending individuals who refuse to end the...
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Anonymous
Anonymous

Ignorant people sign anything and then always get upset when they learn a signed contract is a legal obligation.

#479949
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Representatives from RELIANT Lie and do not inform you of charges, I had to pay $400.00 in order to keep them as a company when I install services, I was not told this charges will occur in my first payment. How ridiculous are you RELIANT to over charge someone $400.00...
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#473171
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I was using Reliant energy when I lived in Corpus Christi. I have to say.....I would never use this company again, EVER. I have never dealt with a company that was so inconsistent with their policies. I would call and speak with a rep to make a payment only to be told...
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#422229
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I called reliant energy on may 13 because my husband had surgery and was out of work for 3 weeks so we were penny pinching to get by. I was informing them that I could pay $100 and pay the rest that Friday the rep first said no then I told her well what if I sign a new...
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#409278
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A service representative convinced me into signing up for this by lying about all the plan's different details and terms. She was obviously working on commission in hindsight because I got gouged repeatedly for kw/h rates that were absolutely unbelievable. The...
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#396532
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I agreed to one rate via telephone enrollment, however my info packet showed another rate which was higher. Second, my first bill shows a $25 fee which was not disclosed. The three reps I spoke to were rude when I questioned the fee. Finally, the third rep (before...
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Anonymous
Business cl***

Don't ever use this company. They ll mislead you saying you need a surety bond of $100.

#279434
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