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Summary of Reliant Energy Customer Service Calls

68 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
03:48 AVG CALL DURATION
16% ISSUES RESOLVED

Customers Contact Reliant Energy to Ask about:

Payments and Charges:

  • “Pay bill”
  • “Pay my bill”
  • “My bill”

Staff:

  • “New service”
  • “Move service”
  • “Did they switch my service over”

Shipping and Delivery:

  • “Delivery time question”

Other:

  • “All electricity out.crazyteacherchris@yahoo.com”
  • “All electricity out.”
  • “Movt”

Reliant Energy Rating Stats

1.2 out of 5 stars
based on 8 reviews
See all 31 reviews

Rating stats

  1. 6 reviews
  2. 2 reviews
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews

About Reliant Energy

Top 5 Dislikes about Reliant Energy

Poor at best in obtaining resolution of a bill, Customer service and billing

Top 5 Related Companies

Smith Monitoring

Summary

Reliant Energy is aimed at the providing of residential, business and innovational solutions for a wide range of clients which it has been servicing for many years. Reliant Energy states that homeowners who have cooperated with it save 16% on the electricity bills. Thus, in order to always stay in touch with the clients, this company executes 24 hour a day customer support. Besides, residential clients can change plans and use paperless billing along with the offered automatic payment setup. The headquarters are located in Houston, Texas. The already described smart electricity solutions company is either represented in media and has profiles in social networks. Among the innovation services, here can be named Reliant Solar Solutions which are aimed at household and business usage.

Reliant Energy reviews and complaints

Reliant Energy is ranked 158 out of 843 in Utility category

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Reliant Energy Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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