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Reliant Energy - Terrible they are crooks

never properly explained and racked up 500 dollars in some weird charges I pay them 207 month for about 1700 kWh , to cancel contract 150 plus deferred electric of 480 I never had this with ant electric company. keep away from them they like pure crooks
#1425616
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Reliant Energy in Austin, Texas - Avoid average billing

The average billing seemed like a good idea but after 2 months, I had to cancel. I saw $85 on my bill but I had to pay $142. Didn't understand that program, that's not a savings. Looking for another electricity company.
2.1
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1404871
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Stay FAR, FAR AWAY from this company! They will rip you off with their "average billing" - they promised us it would give the best rate. Yeah, right. Instead, they will put you on their highest rate and charge you out the {{Redacted}} We also made the mistake of...
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2.2
I liked
  • That i had electricity
I didn't like
  • That they ripped me off and fleeced me
#1399889
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Went to work out of town..thought the bill was paid. Came home after a few weeks to mow. And pick up mail, The power waz shut off. Went back to out of town job to collect check and called to pay my bill and have service reconnected. I asked the lady what do I owe to...
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2.3
#1379367
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I have been with them many years . I never realized that they were scamming. I called them many time to give me a better plan because , My price was going up. Again, They gave me another trap and I knew they were trying to get me. So I switched to different company ,...
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1.0
I didn't like
  • Trap and scam
#1370612
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Reliant Energy - Overcharged

I live in a small apt 695 sq ft have energy efficient lighting thermostat set on 78 still my bill runs over 100 a month
#1360263
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They had me on average billing I didn't know it my son n law had it on automatic pay for me I lost my husband 5 years ago we were married 40 years i was mandatorial evacuated from my home August 23rd I was in a fema motel dump from September 1st until April 4th the 2nd...
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#1359438
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Reliant Energy - Wat a joke

Man what a joke this is my first bill n yea I passed due but I had a few days to pay it n when I was ganna pay it I checked my online bill n saw that from 129 bucks n went up to 370 bucks like for real now that's a joke #thinkinggettingnewcompany
#1349800
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Reliant Energy - Moving yes

On 8 14 18 need energy to be discontinued
#1330038
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Reliant Energy - Switch start date

Nothing happened and yes I called everything is wonderful thanks
#1302903
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