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Went to work out of town..thought the bill was paid. Came home after a few weeks to mow. And pick up mail, The power waz shut off. Went back to out of town job to collect check and called to pay my bill and have service reconnected. I asked the lady what do I owe to...
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2.3
#1379367
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I have been with them many years . I never realized that they were scamming. I called them many time to give me a better plan because , My price was going up. Again, They gave me another trap and I knew they were trying to get me. So I switched to different company ,...
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1.0
I didn't like
  • Trap and scam
#1370612
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Reliant Energy - Overcharged

I live in a small apt 695 sq ft have energy efficient lighting thermostat set on 78 still my bill runs over 100 a month
#1360263
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They had me on average billing I didn't know it my son n law had it on automatic pay for me I lost my husband 5 years ago we were married 40 years i was mandatorial evacuated from my home August 23rd I was in a fema motel dump from September 1st until April 4th the 2nd...
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#1359438
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Reliant Energy - Wat a joke

Man what a joke this is my first bill n yea I passed due but I had a few days to pay it n when I was ganna pay it I checked my online bill n saw that from 129 bucks n went up to 370 bucks like for real now that's a joke #thinkinggettingnewcompany
#1349800
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Reliant Energy - Moving yes

On 8 14 18 need energy to be discontinued
#1330038
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Reliant Energy - Switch start date

Nothing happened and yes I called everything is wonderful thanks
#1302903
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Reliant charges unusual amount more than the usage and charge more money from customers. very poor customer care service cant resolve any issue or problems, they dont know what is meant by customer care support, they only know to charge from customers and make money....
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1.1
I didn't like
  • Customer service and billing
#1299088
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We were with reliant for 4 years without complaint. In fact, totally satisfied with average billing plan. All changed on Dec-January 2018 when electric bill went from 1800-2000kw to 5000 ( froze with thermostat @ 64 degrees or less and not home for 10 days of those...
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1.0
I didn't like
  • Poor at best in obtaining resolution of a bill
#1263474
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Reliant Energy - They lie and pass the drug test for you and get people out m

They didnt pay me they brag about the pay stubs and passed a drug test. For me they do a lot of shady things
#1263360
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