Reliant Energy - Absolutely the worst company ever to exist
Over charged by 144%. Customer service didn't know how to do simple math or transfer to a manager. Tried several different customer service agents and all were completely ignorant. Switched to ambit and reliant still thinks we are apart of their service.
I have been living at the same address for 26 years. Reliant is the electric provider. Always paid on time each month and never missed any payment. Never had a problem my usage was/is the same each season through out the years. Recently i did not receive bills for 2...Read more
I have been with Reliant Energy for at least 19 years and although we come upon hard times sometimes we always pay our bill. Maybe a few days late sometimes but we have always paid and never thought about being sneaky and leaving Reliant when we couldn't pay and...Read more
We signed up for average billing, and we have never, at any of our homes of the same square footage, been charged such high electrical costs! Even when the AC was off all day, or if we went out of town and turned it off. So when I decided to cancel service, and got my...Read more
We were perfectly content with our electrical provider, (Center Point through Our Energy). Then came the knock on the door. The man said that we were part of a study on energy usage and that HE would Guarantee us up to 30% savings. He said that we would no longer pay...Read more
I didn't like
- Being lied to and locked into an absurd contract
These people simple lie to you and will tell you what ever they need to in order to increase the fees and rates. Then after they have coerced you into changed your rate program they will say that you agreed to something that they never told you on the front end. They...Read more
Reliant Energy Residential Electricity Supply ReviewColleyville, Texas
On Friday August 5th, with the temperature at 105° these dumb *** with no regard to human or animal life turned off our electricity, over a $54.00 past due that was an error on their part. Who in the *** turns off the power on a Friday in that extreme and deadly temperature!
Reliant Energy Customer Care ReviewHouston, Texas
Odio Ests compania de luz sus trabajadores no sirven para nada siempre dicen una cosa que no es y una simpre se comfia de ellos para hacer las cosas bien y nunca lo hacen nunca crean en esta gente que no sirve para nada ni para su pinche trabajo.
I had been a member of Reliant for more that 5 years and I recently switched providers because it was beginning to be too much every month,I had signed up for average billing about a year ago and I was aware that if I cancelled I would have to pay whatever amount was...Read more
Reliant Energy - My RELIANT account was sent over to collections for a $27.12 balance left on a closed account!!!Houston, Texas
Due to increase in costs, mortgage, insurance, taxes, etc. I had decided to go w/ another energy carrier. After speaking w/ Reliant, a better energy package option was not available and after 2 years of service w/them, I decided to find a more economical option for me...Read more
I didn't like
- Bad business